1. Knowledge Sharpener
  2. I'm really stuck, any suggestions

When a button is stuck on resume.

Please make sure to use the X to exit the lesson.

Open the study aid or quiz and confirm that you side the X button to exit the course.  The X send your score and progress to the learning management system.  

 Here is an example.  The quiz was passed but the button is marked resume instead of complete.

Screenshot 2020-02-13 at 12.47.12 PM

Notice the X in the upper right hand corner.  Select the X  to navigate away from the content.  

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Your button will now be marked complete.

Screenshot 2020-02-13 at 12.48.50 PM

If you open content in a pop-up window or new window, do not close the window to the  LMS.  Your content will not be sent to the LMS and will be marked complete. 

Here is a quick clip to follow along, hope this helps!

X button